About Us

Claims Advocates with a heart

At Yes Claims, our journey began under the banner of ClaimsCo with a singular focus on aiding clients impacted by hail-damaged roofs.

Over time, our expansion in both staff and client base unveiled a crucial observation: the traditional approaches to Insurance Claims Management were fundamentally lacking.Recognising the necessity for innovation in this realm, we embarked on a journey to revolutionise the industry by deploying state-of-the-art strategies and harnessing advanced technology to guarantee prompt, precise, and equitable insurance claims processing for our clients.Our dedication to excellence and customer satisfaction propels every facet of our operations, establishing us as a reliable partner in navigating the intricacies of insurance claims.

Our Story

There was a glaring absence of advocacy for the policyholder. Driven by this insight, we established our brand with a dedicated mission to champion the rights of clients who found themselves repeatedly facing denied insurance claims, where the reasons for denial starkly contradicted the terms outlined in their Product Disclosure Statements (PDS).

Yes Claims stands as a beacon of hope and justice, ensuring that policyholders have a strong, reliable voice in their corner, fighting to turn the tide in their favour.

Our mission is to restore fairness and transparency in the claims process, ensuring every client we represent is heard, valued, and effectively supported.

Lucy Gavin

General Manager

Our General Manager of Claims, is responsible for our Operations, Commercial, Residential and Complex Divisions at ClaimsCo.

Adrian Fowler

Chief Marketing Officer

Our Chief Marketing Officer leads a team of specialists across Brand, Marketing, Paid Search and Social, Public Relations, Outreach, Business to Business partnerships.

Reinhart Jacobs

Group Financial Controller

Our Chief Marketing Officer leads a team of specialists across Brand, Marketing, Paid Search and Social, Public Relations, Outreach, Business to Business partnerships.

Aleena

Chief Risk and Compliance Officer

Our Chief Risk and Compliance Officer (CRCO) is responsible for our Legal, Risk and Compliance Divisions at ClaimsCo.

Megan Jack

Head of People and Culture

Our Chief Risk and Compliance Officer (CRCO) is responsible for our Legal, Risk and Compliance Divisions at ClaimsCo.

Brett Becker

General Manager of Sales

Our General Manager of Sales is a strategic executive leader with strong commercial acumen who demonstrates a proven ability to influence people through creating a collaborative and inclusive culture.